Issues

The INFORM Consumers Act

The time is now for Congress to modernize consumer protection laws by requiring online marketplaces to collect and verify basic seller information, and for sellers to provide that information to consumers.

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Frequently Asked Questions

What constitutes a counterfeit product? Why aren’t major online marketplaces doing more? Answers to common questions around the issue of organized retail crime.

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What is Organized Retail Crime

Criminals are increasingly turning to online marketplaces to quickly and discretely move mass quantities of stolen merchandise. Unfortunately, these criminal rings are growing more brazen and violent, putting the safety of customers and store employees in jeopardy.

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The Problem

The marketplace today for common, everyday goods is flooded with counterfeit and stolen products. Absent reform, legitimate businesses, and consumers will continue to be harmed.

Impact of Counterfeit and Stolen Goods

The ease of selling counterfeit and stolen goods to unsuspecting consumers has attracted organized criminal networks that are becoming more aggressive, manipulative and brazen as a growing number of Americans shop online amid the pandemic.

Press Room

Up-to-date news coverage on this growing problem, including insights from impacted retailers, latest efforts from policymakers, and statements from the coalition.