The Problem
The marketplace today for common, everyday goods is flooded with counterfeit and stolen products. Absent reform, legitimate businesses, and consumers will continue to be harmed.
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The INFORM Consumers Act
The time is now for Congress to modernize consumer protection laws by requiring online marketplaces to collect and verify basic seller information, and for sellers to provide that information to consumers.
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Impact of Counterfeit and Stolen Goods
The ease of selling counterfeit and stolen goods to unsuspecting consumers has attracted organized criminal networks that are becoming more aggressive, manipulative and brazen as a growing number of Americans shop online amid the pandemic.
Learn MoreExplore our latest research on the impact of organized crime
The Impact of Organized Retail Crime and Product Theft in the United States
Buy Safe America released report examining the rise in organized criminal activity targeting local retailers, quantifying the economic impact these crimes are having on local retailers and communities.
The Counterfeit Silk Road - Impact of Counterfeit Consumer Products Smuggled into the United States
Buy Safe America released a study revealing the devastating impact the sale of fraudulent goods has on the U.S. economy, businesses large and small, and American consumers.
What is Organized Retail Crime
Criminals are increasingly turning to online marketplaces to quickly and discretely move mass quantities of stolen merchandise. Unfortunately, these criminal rings are growing more brazen and violent, putting the safety of customers and store employees in jeopardy.
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Frequently Asked Questions
What constitutes a counterfeit product? Why aren’t major online marketplaces doing more? Answers to common questions around the issue of organized retail crime.
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Press Room
Up-to-date news coverage on this growing problem, including insights from impacted retailers, latest efforts from policymakers, and statements from the coalition.
Learn MoreDozens of Amazon's own products have been reported as dangerous
Since 2016, at least 1,500 reviews, covering more than 70 items, have described products exploding, catching on fire, smoking, melting, causing electrical malfunctions or otherwise posing risks, according to an analysis of AmazonBasics electronics and appliances listed on its website.
Read More“If enacted, this bill [INFORM Consumers Act] would empower consumers with the information they need to make smart online buying decisions, and is in line with The Toy Association’s ongoing advocacy and education efforts that demand action to reduce unsafe counterfeit toys sold online. We commend Representatives Schakowsky and Castor for their leadership and look forward to working with them and others to promote common sense measures that provide transparency into marketplace sellers and proactively keep bad sellers off online marketplaces.”
Steve Pasierb
- Chief Executive Officer
- Toy Association
